Shipping policy

SHIPPING POLICY 📦💕

Thank you for shopping with Clarie’s Creation! Each custom item is made especially for you, so please allow time for your order to be created before it ships.

PROCESSING TIME
Because our products are handmade and customized, processing times may vary depending on the design and current order volume. Processing time is separate from shipping/transit time.

SHIPPING
Once your order has shipped, you will receive tracking information when available. Shipping times are estimates and may vary due to the carrier, weather, holidays, or other circumstances outside of our control.

FREE SHIPPING
Free shipping is available on qualifying orders of $50 or more. 💕

SHIPPING ADDRESS
Please double-check your shipping address before completing your purchase. If you notice an error, contact us as soon as possible. Once an order has shipped, we may not be able to change the delivery address.

LOST, DELAYED, OR DAMAGED PACKAGES
If your package arrives damaged, please contact us within 3 days of delivery and include your order number and clear photos of the item and packaging.

If tracking shows your package is delayed or lost in transit, please contact us so we can help you review the situation with the shipping carrier.

DELIVERED PACKAGES
If tracking shows your package as delivered but you cannot locate it, please check around your delivery area and contact the shipping carrier first. You may also contact us and we will do our best to help.

Thank you for supporting Clarie’s Creation! 💗✨